FAQ
Frequently asked questions
Everything you need to know about ordering, delivery and custom bakes. If your question is not here, we are always happy to help.
How long do orders take?
Everything is made fresh to order and dispatched within 3 to 5 working days via Royal Mail Tracked24.
Do you deliver nationwide?
Yes, we offer tracked postal delivery across the UK. Local collection may also be available.
Can you cater for allergies?
Our home kitchen handles all 14 major allergens. Every care is taken, but we cannot guarantee against cross-contamination, so anyone with an allergy orders at their own risk.
Do you take custom orders?
Yes, we love custom orders for cakes, favours and special occasions. Get in touch with your idea and we will bring it to life.
How does Build Your Own Box work?
Our Build Your Own Box is restocked regularly. Check the shop for the latest availability and pick your favourites.
Do you do weddings and wholesale?
Yes. Take a look at our Weddings and Wholesale pages, or contact us to talk through what you need.
Still have a question?
We are always happy to help with orders, custom bakes or anything else. Drop us a message and we will get back to you.
Get in touch